~/Library/Group Containers/ UBF8T346G9.Office/OfficeLogging/
To locate the log, see the following table. Log file locationsĭepending on the edition and version of Outlook for Mac in which the log is being collected, the log name and location will differ.
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If you must keep logging enabled for several hours or several days in order to capture the issue, make sure that the hard disk has sufficient free space. If logging is not turned off, the log files size will continue to increase. It is important to turn off logging after you complete your troubleshooting and reproduce the issue.
If you disable logging manually you must restart Outlook to fully disable logging, otherwise it will continue logging in the background.
Restart Outlook and when prompted to turn off logging select Turn Logging Off. In the Error window, select the Gear icon. To enable logging in Outlook for Mac 2011, follow these steps If you disable logging manually, you must restart Outlook to fully disable logging, otherwise it will continue logging in the background. Restart Outlook and when prompted to turn off logging, select Turn Logging Of. Restart Outlook and when prompted to turn off logging select Leave Logging On and reproduce the issue you experience and then Quit Outlook to stop the log capture. Select the Turn on logging for troubleshooting option, and then select OK. In the Sync Errors window, select the Gear icon. On the Window menu, select Sync Errors. More information To enable logging in Outlook 2016 for Mac, follow these steps In Outlook 2016 for Mac version 15.12.3 and later versions, the following features are also logged in addition to those listed earlier: Microsoft Exchange (folder and item synchronization). Outlook for Mac provides the option to enable logging for the following features: Applies to: Outlook 2016 for Mac, Outlook for Mac for Office 365. If at any time you would like assistance with un-blocking emails, please contact the service desk at (714) 997-6600. This process will prevent any further emails from being blocked by that particular sender. You can also check the box next to the message “ Always trust email from this email address”. The message will be moved back to your email folder. Hover the mouse arrow over the “ Junk” option and click “ Not Junk.”. Right-click on any legitimate email that ended up in your junk folder and locate the “ Junk” option near the bottom of the menu. Open your Junk Email folder on the left side of your inbox window. Here are some quick steps for training your inbox to recognize legitimate emails. Unblocking individual emails is very simple. We know that occasionally legitimate emails go to the junk folder, so we encourage you to review that folder periodically. 
You can always view everything that went to spam right in your Outlook application, in a folder called “Junk Email”. With this new spam system, users now have more control filtering their emails. One of the advantages of this platform is that spam mail is now handled right in your mailbox rather than through a separate system, which was what we had before. Recently, the campus has moved its’ email to Office 365.
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